FAQ

You can check the status of your order from your AMMARZO “My Account”.We ensure timely communication about your order status via Email / SMS under the following conditions: When your order is confirmed / processed / shipped / delivered or when your order shipment is delayed. A-Orders will be dispatched within 2-3 working days from the day of placing an order. B-The Delivery of the package will depend on your location and the estimated delivery time is up to 5-7 working days after the dispatch.

yes, we offer international shipping. We currently deliver to several countries, and we also have a currency switcher feature that allows you to view prices in your local currency. Delivery times for international orders can take 8-10 business days depending on your location.

We accept all major debit and credit cards, as well as digital wallets like Paytm, PhonePe, and Google Pay.

Yes, you can cancel your order after it has been placed, but only if it hasn’t been shipped yet. You can cancel your order by going to the Orders section on our website and selecting the order you wish to cancel. Alternatively, you can also contact our customer care team and they will assist you with the cancellation process. If your order has already been shipped, you will not be able to cancel it. In that case, you can return the item within 7 days of delivery for a full refund.

As a first step, kindly check your bank account to ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 10 business days. For any other assistance/issues you can write to us at info@ammarzo.com or call us on our helpline, and we’ll help sort things out.