• Customer can exchange the order within 4 days from the date of delivery.
  • Keeping the strict hygiene standards of our products, we do not accept returns/replacements on several product categories like masks, innerwear is part of no return / no exchange products.
  • We reserve the right not to accept the return of products which
    (i) we believe are being returned after use, washed or soiled, tagout, or
    (ii) are damaged (except where the return is on account of damaged goods having been delivered to you).
  • Please ensure while returning the product the packaging is intact the way it was delivered.
  • As we do not have our own delivery service, we rely on delivery partner ATS PICKRR, Xpressbees, etc
  • We will not be able to gift wrap any replacements you have asked for.
  • For the cancellation (If prepaid) the amount paid by you will be refunded via coupon code only.
  • Process:
    You can contact us on
    Our customer support team will get back to you and may ask you for some information.
  • If you have placed a COD order our customer service team will call you for confirmation of the order to be shipped.
  • Once an order is cancelled, It cannot be reverted. New order needs to be placed by the customer.
  • Once the order is in processing status it cannot be cancelled.
  • For changes in the order before it has been shipped, please call us directly on the number and we will see if we can work it out for you. Changes in the order cannot be made once shipped.

REFUND – Terms and Conditions:

  • The refund will be initiated via coupon which can be use to buy new products from ammarzo by 7 working days from the date your order is returned subject to passing the quality check.
  • Ammarzo may refuse a refund request if we find evidence of fraud, refund abuse or other manipulative behaviour that entitles.
  • Note if you want to go for a return of the product you need to pay ₹100/- (For Maharashtra) and ₹150/- (For out of Maharashtra) else you can send via any Courier as per your coice at below address : Ammarzo Industries Pvt. Ltd ,88/706 Motilal Nagar No1, Road No 2, Opposite Ambedkar Ground, Goregaon West, Mumbai-400104.