Question How do I track my order?
AnswerYou can check the status of your order from your AMMARZO “My Account”.We ensure timely communication about your order status via Email / SMS under the following conditions: When your order is confirmed / processed / shipped / delivered or when your order shipment is delayed.

A-Orders will be dispatched within 2-3 working days from the day of placing an order.

B-The Delivery of the package will depend on your location and the estimated delivery time is up to 5-7 working days after the dispatch.

Question What is RTO?
Answer‘Return to Origin’ or RTO means that the courier company tried to deliver the order at your address but could not deliver the same due to any of the following reasons:

Hence, it is shipped back to the sender.You are not available to receive the order. Your location is out of the delivery area of the courier. Payment is not ready with you at the time of delivery. Your address is not traceable.

Question What happens after an RTO is received by Ammarzo?
AnswerIf it is a Cash on Delivery Order, the product will be sent back to Ammarzo warehouse If it is a Prepaid Order, we will refund the amount to your bank account. Hence, it is shipped back to the Ammarzo warehouse.

Security Tips for Safe Online Shopping with Ammarzo!

Beware of fraudulent (duplicate/unofficial) sites and fake offers Never share your Ammarzo Account Details like Personal Details, Password, OTP or Credit/Debit Card Details with anyone on Call/Email, if someone claims to be a Ammarzo representative. We will never ask you to deposit funds in any Bank Account, we never run any Contest with Cash Rewards or Lottery Prizes Immediately Report any Fraudulent or Suspicious Email/Call/SMS to us at [email protected]

Personal Information

  1. The privacy of your personal information is taken very seriously and we keep completely private your profile, order history and any other data. https:/ammarzo.com/ or any of its affiliates will never misuse your data!!
  2. We will never give your email address or any other details without your express permission to any 3rd party, we will not include you on any mailing lists except for order and new arrivals and deals, we’ll never mail you unwanted stuff.
  3. We will never sell your data to third parties.
  4. Without your permission, we won’t send you emails: If you don’t want it we’ll never send you snail mails or emails without your permission.
  5. We will never save your credit card or your debit card. We will maintain protection and security of our systems and information.
  6. For some other reason relevant to the order put on https:/ammarzo.com/ we can also call you on the phone number given to confirm the order before dispatching OR you will also receive a confirm / reject order SMS.
  7. Your credit card / debit / bank account details are only used to process the transaction. You are entitled to know which information we gathered about you. You have the right to change the details, too. We won’t be sharing credit card numbers over the web.
  8. Please write to us at [email protected] if you would like to contact us to change some part of the information we have for you.

PROMOTION

You may receive transactional SMS related to your account / order put on our website, calls to registered mobile / landline numbers with us. All calls / SMS apply to transactions conducted on our website. On our site you can receive promotional SMS about offers / products. If you do not wish to receive those,you can click on the connexion given on the SMS to unsubscribe.We may use custom advertising / retargeting features from ad platforms such as Google AdWords, Facebook, or any other ad network. Data identifying information will not be exchanged with any of the 3rd Party sites in plain text.
to see its privacy policy.

Legal

Our site can connect to other websites that may collect information about you which is personally identifiable. Any such pages in the browser URL will be easily visible and will not bear the ammarzo logo on top. We take no responsibility whatsoever for the policies or actions of such websites.However, such links (except the one to our payment gateway provider) are NOT necessary to browse or complete any transaction at Ammarzo .We have made sure your experience with us is as private as it should be.Our payment gateway provider and Bank, which has a history of handling millions of stable transactions in payments. You can shop with us and make payments through them with trust (you can refer to FAQ to recognise their highest safety standards). You can visit its website to see its privacy policy.its privacy policy.